Delivery

Delivery

Delivery Policy for VPS Hosting

Effective Date: 05 May 2023

Thank you for choosing our VPS hosting services. This Delivery Policy outlines the terms and conditions regarding the delivery of VPS (Virtual Private Server) hosting services to our customers. Please read this policy carefully to understand how we deliver your VPS hosting information and what is expected of you as a customer.

  1. Delivery Method: We deliver VPS hosting details, including login credentials and relevant information, to the email address provided during the order process. It is essential to provide an accurate and valid email address to ensure the successful delivery of your VPS hosting details.

  2. Delivery Timeframe: After successful payment and verification of your order, we aim to deliver your VPS hosting details within 60 min to the email address provided. Please note that delivery times may vary depending on factors such as order volume and verification process requirements.

  3. Email Delivery: Our delivery process relies on email communication. Once your VPS hosting details are ready, we will send an email to the address provided during the order process. This email will contain all the necessary information to access and manage your VPS, including login credentials, IP address, and any additional instructions or documentation.

  4. Accurate Email Address: It is your responsibility to provide an accurate and valid email address during the ordering process. We will not be held liable for any delivery issues or delays caused by incorrect or incomplete email addresses provided by the customer.

  5. Spam/Junk Filters: To ensure you receive our delivery email, please add our email address support@shanicelyhost.com to your trusted contacts or whitelist. Occasionally, our emails may be filtered and marked as spam or junk by your email provider's filters. We recommend checking your spam/junk folders if you haven't received our email within the expected delivery timeframe.

  6. Contact Information: If you haven't received your VPS hosting details within the specified delivery timeframe or have any delivery-related concerns, please contact our customer support team at support@shanicelyhost.com. Our support team will assist you in resolving any delivery issues promptly.

  7. Non-Delivery: In rare cases where the delivery email is undeliverable due to technical issues or incorrect email address provided, please contact our customer support team as soon as possible. We will investigate the issue and take appropriate steps to ensure you receive your VPS hosting details promptly.

  8. Updates and Amendments: We reserve the right to update or amend this Delivery Policy from time to time. Any changes to the policy will be effective immediately upon posting the revised version on our website. It is your responsibility to review this policy periodically to stay informed about our delivery procedures.

By placing an order for our VPS hosting services, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined in this Delivery Policy.

If you have any further questions or require assistance regarding our delivery policy, please contact our customer support team.

Thank you for choosing our VPS hosting services.

Morf Master LTD support@shanicelyhost.com